Frequently Asked Questions

Everything you need to know about shopping with High Decibels.

What is the typical shipping timeframe for orders?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I ensure I am ordering the right size?

Each product page contains a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

High Decibels is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or modify your order by contacting our support team via live chat.